Contact us

Welcome

Purplegoldfish Art & Design is your one stop shop for custom fabric design, ready made accessories, and made to order garments!

New products are always in development and will be added as they become available.

Please do not be afraid to contact me about any questions you may have or quotes on my other products, services, and commissions.

Shipping details

- All products are shipped via Australia Post and shipping prices are based on their online estimates
- Shipping price will not change no matter how many items are added to an order
- Shipping is charged per order and orders cannot be combined after check out
- Please contact me if you would like a specific country's shipping rate calculated or an estimated delivery time.
- Tracking is not currently available on all items

Refunds, returns & exchanges

- Refunds will only be issued via PayPal
- Full refund will be issued if item is badly damaged and returned; buyer pays shipping
- 50% refund will be issued if item is badly damaged and buyer keeps the item
- No refund will be issued if the item is badly damaged and a free replacement is shipped (this will also be dependent on available stock)
- Damage proof images must be emailed within 21 days of purchase to be assessed
- Refund based on damage may be refused if it is determined to be minor
- Exchanges will be determined on a case by case basis; buyer will pay shipping
- No refunds, returns, or exchanges will be accepted due to change of mind

Additional information

- Some items will be added in future as 'made-to-order' or 'pre-order' and information on lead times and sizing will be added here once relevant.

Purplegoldfish Art & Design

Purplegoldfish Art & Design is your one stop shop for custom fabric design, ready made accessories, and made to order garments!

New products are always in development and will be added as they become available.